A 99.9% Server Uptime
The principal advantage of developing your very own cloud hosting system is that you do not have to worry about compatibility issues – you design a particular set of software applications in such a manner as to be compatible with a specific set of hardware parts. The final outcome is something a lot more steady and dependable, because there are less potential risks of failure. We’ve built our cloud hosting system atop time–proven hardware components as well as a strongly tweaked version of Security–Enhanced Linux so as to create a fully secure and safe home for your own personal web sites.
This is the reason why, with each of our Linux cloud hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you’d like to deliver a superior web hosting service, you can barely lean on the default network configuration in a datacenter. We’ve built our own custom network in order to ensure the ultimate connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to curtail all potential risks with our cloud hosting plans and regardless of the fact that we provide top–class client support, sometimes the client simply isn’t satisfied with what we have to offer. Or he has to migrate to a more robust web hosting service, like a virtual private server or even a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t content, you will receive a full refund.
24/7 Technical Support
If you have ever been forced to wait around for hours to get an answer, you probably know how irritating this can be, particularly if your site is at stake. This is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be at your disposal and they’ll respond to you in under 60 minutes. And the best thing is that their average response time is below twenty minutes!