Irrespective of the fact that the web hosting service offered by the different companies is practically identical, every provider has their own platform with its own tweaks and ways to do specific procedures. In situations like this, an info-rich knowledge base will be quite useful both for persons with little to no previous experience and for technically accomplished individuals who will eventually find out how specific tasks are executed, but will waste precious time in the meantime. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users a lot of time and efforts. The result is gladder customers, since they can easily find the information they want, and much less work for the customer care staff members, because typically the majority of the enquiries and difficulties that customers have got are already outlined in the knowledge base. If the articles are adequately written and cover more things, you’ll be able to learn more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All Linux cloud hosting that we’re offering feature a comprehensive knowledge base where you can find all you should know with regard to your web hosting account. Whether you’re intending to create a new MySQL database, to redirect a domain using an .htaccess config file or to set up an email account on your desktop computer or cell phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you visit a given section of the Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. If you would like to see the whole article collection and get familiar with all the features that Hepsia offers, or simply to read generic info about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost to encompass any issue that you may possibly come across, but in case you do not find what you’re searching for, you can always get in touch with us, as our client care staff is at your disposal 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the exhaustive online help documentation that we’ve compiled for you. The articles offer generic info on our hosting services, informational manuals about the various features that you can access, together with troubleshooting guidelines that can help you rectify common issues that you may chance upon. The topics that we’ve covered include more or less everything, from easy things such as how to host a new domain in your account, to more complex ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right side of the page that you are on, whereas the entire article archive can be accessed through the all-encompassing Help section.