In the event that you have ever had a cloud hosting account before or you've dealt with any other type of online service, you probably know from personal experience that for certain things it is better to consult with a live person on the telephone instead of exchange support tickets or emails. If you'd like to find out more about a service before you purchase it or if something small should be made, for example, it'll be far easier and a lot faster to do it live. If you have the option to get in touch with representatives over the phone, it is very likely that you're working with a real website hosting provider, not just a reseller. The level of support that you'll get by phone may differ between different suppliers - from common matters to dedicated technical support. Generally the majority of suppliers supply pre-sales assistance and first level telephone support, while more complex tech matters are managed through e-mail and / or tickets.

Phone Support in Cloud Hosting

In case you decide to obtain one of our Linux cloud hosting, you can contact our customer support crew over the phone for 14 hours per day. We will help you choose the perfect plan for your sites because we believe that it is better to discuss this kind of issues with a live person. In case you already have an account, we can assist you with all your sales/billing questions as well as general issues, even with some tech troubles that don't need a long time or escalation to an administrator as it is more appropriate to open a support ticket for time-consuming troubles and have the entire correspondence in a single place. We have telephone numbers in the US, Great Britain and Australia, so you're able to call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs daily as a part of the support services for each semi-dedicated server package that we provide. Due to the fact that some issues are more complex and time-consuming, you'll have to open a support ticket if you come across such a problem, still for all billing, general or small-scale tech issues you can always give us a call and we will assist you quickly to save you the time you'll need to spend on creating a support ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your websites on our state-of-the-art cloud platform or you'll be able to get any other general info about our semi-dedicated services. We have local numbers in the USA, Great Britain and Australia plus a worldwide number, so you'll be able to call the one which is closer to where you are.