Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour resolution warranty with all our Linux cloud hosting packages, meaning that each advice question you post is going to be replied to within 60 minutes maximum. Our support company members are educated to promptly correct any situation and to provide you with well–timed information on any situation that you may have.
A Top–quality Support Service
Our technical support service is provided by a team of certified technicians who are prepared to answer your request as soon as possible. You are able to speak to the tech support team team by launching a support ticket from your Web Site Control Panel or by posting us an email message. On business days, you may also contact us on the telephone or take advantage of the online chatting solution.
An Intuitive Help Section
Our company has built–in a huge information base into the Control Panel as a way to acquire practical step–by–step information at any time. Each area of the Control Panel features its own contextual help area having a variety of how–to articles. We have also organized video lessons to offer you a more effective visual representation of just how to conduct any presented procedure.