Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you’ll find a comprehensive Help Center section featuring loads of help articles and commonly asked questions. They are compiled by our support team of trained techs. Just fill in your question and our clever software will provide you with the best answer.

  • Top quality support service

  • How–To Video Clips

  • If you prefer to see how a task is completed or how a problem is dealt with, instead of just reading about it, check out our selection of how–to video tutorials. They address lots of different issues and will help you quickly find your way around the Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 technical support service and a 60–minute ticket response guarantee. Our competent tech support engineers will be available 24x7x365 to answer your questions and to rectify any issue that you might possibly stumble upon. Just submit a ticket from the Help Center section and we will respond back to you without any delay at all.