1 hour ticket response
Prompt support is our greatest concern and this is the reason why we’ve got a team of seasoned customer service technicians who are prepared to offer a prompt reply to any question that you could have. Simply send your helpdesk ticket from your Web Site Control Panel and we’ll reply back to you within 60 minutes at the latest. In fact, we strive hard and aim for a twenty–minute ticket response time.
An Excellent Client Support Service
We have a team of web hosting support experts who will be happy to answer all your queries every time you are in need of support. The majority of our customer service team representatives have many years of experience in the Linux cloud hosting field, which implies that you can always depend on swift and comprehensive answers to your problems.
An Easy–to–Browse Help Center
In the Web Site Control Panel you can find an easy–to–navigate Help section where you can get quick tips on how to use our hosting services. You can see the answers to your inquiries in the F.A.Q. repository, see more information in the web hosting account management articles or check our step–by–step video tutorials.